Our Pet Sitting Policies
While we are always excited to add a new dog to our care, we must stress that pet owners must follow our policies. These are in place to ensure that our furry guests can live comfortably during their stay.
Pet Eligibility
- Please provide proof of updated vaccines and recent flea and tick treatments.
- Female dogs in heat are not allowed.
- We can accommodate 10–12 spots per day.
- Owners must arrange pick-up and drop-off prior to our service.
- Dogs up to 35lbs maximum
Pet Eligibility
- Please provide proof of updated vaccines and recent flea and tick treatments.
- Female dogs in heat are not allowed.
- We can accommodate 10–12 spots per day.
- Owners must arrange pick-up and drop-off prior to our service.
- Dogs up to 35lbs maximum
Pet Eligibility
- Please provide proof of updated vaccines and recent flea and tick treatments.
- Female dogs in heat are not allowed.
- We can accommodate 10–12 spots per day.
- Owners must arrange pick-up and drop-off prior to our service.
- Dogs up to 35lbs maximum
Payment Options
We accept the following payment methods:
- Zelle
- Debit Card
- Credit Card
- Cash
- Paypal
Payment must be completed before our service begins. Please note we do not change our rates for holidays.
Emergencies
Veterinary emergencies are only covered by Smiling Tails if the emergency is related to the stay and previously reported to the owner by Smiling Tails.
Daily Photos
You will receive photos of your pets daily! Images are posted on social media. Please tell us if you would like us not to use images of your pets.
Yelp Customers
We are a healthy business and we do not deal with yelp or yelp customers.
Cancellations
Cancellation notice must be made 24 hours or more prior to the service. No cancellation fee is required.
Abandoned Pets
We send abandoned pets to the shelter.
Contact Our Team
When you drop off your pets with us, you can relax knowing they will be cared for just like family. To find out more about the services we offer, contact our team.